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Taking
Zeroes
to Ones

Swiggy Labs is a self-contained extension of Swiggy that drives experiments and 0 to 1s for potential new business lines. This inturn helps us contribute to shaping the future of how Swiggy will continue to provide unparalleled convenience to its customers.

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What we're working on

  1. Projects in line with Swiggy’s broader vision and mission
  2. Potentially new business lines for Swiggy
  3. Initiatives that drive exponential improvement in customer experience, top line and bottom line
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A mixed
bunch

We’re a pretty diverse team. We’re structured into various Centres of Excellence (CoE) ie. as per our areas of expertise.

  1. Business CoE
  2. Operations CoE
  3. Product CoE
  4. Research & Insights (R&I) CoE
  5. Technology CoE

That said, we do have a common denominator - our love for food and innovation! :)

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Join the team

In an endeavour to be a flat organisation, we’ve have done away with job grades and job levels. Instead, we’ve organised ourselves into job types. Here are our current openings.

Business Associate

Bangalore

The Sensing team will operate as the ‘foresight engine’ for Swiggy’s mission to be a leader in providing unparalleled convenience to the user.

    We aspire to be the first to identify what the existing and potential Swiggy consumer needs next, and be able to connect the dots across various geographies, industries and products to generate actionable insights & inspire high quality ideas that can inform product and business strategy for Swiggy.

Through creative problem solving and In-depth consumer immersions using design research methods and innovation frameworks, we will also help validate these ideas to build further.

    Business Associate role will be a crucial part of the Sensing team and will be primarily tasked with uncovering strategic market insights, and analysing the feasibility of a project by working with teams on rapid experimentation and piloting the project to take it from a 0 to 1 phase.

Business Associate

Bangalore

Location: Bangalore | Karnataka

Years of Experience: 2 - 4yrs

    The Sensing team will operate as the ‘foresight engine’ for Swiggy’s mission to be a leader in providing unparalleled convenience to the user. We aspire to be the first to identify what the existing and potential Swiggy consumer needs next, and be able to connect the dots across various geographies, industries and products to generate actionable insights & inspire high quality ideas that can inform product and business strategy for Swiggy. Through creative problem solving and In-depth consumer immersions using design research methods and innovation frameworks, we will also help validate these ideas to build further.

Business Associate role will be a crucial part of the Sensing team and will be primarily tasked with uncovering strategic market insights, and analysing the feasibility of a project by working with teams on rapid experimentation and piloting the project to take it from a 0 to 1 phase.

  • Market research and opportunity sizing analysis to develop conviction on the idea being sensed
  • Business analysis to develop an in-depth understanding of the growth drivers and identify levers which can move the business
  • Tracking and analysing global and domestic market trends
  • Organising consumer / industry expert immersions across International markets to understand market trends and consumer trends better
  • Internal innovation charter exercises
  • 3 to 4 years of experience in business strategy consulting/ internal strategy / innovation roles
  • Bachelor’s or Master's degree from Tier I premier institutes preferred
  • Startup experience is preferred
  • Highly experienced at structuring ambiguous problems, leading analytical work streams and applying sound business discernment
  • Basic experience in Analytics tools is a good to have
  • Experience with problem solving and meaningfully conveying research insights
  • The ability to work independently or with cross-functional teams across the org
  • Experience handling multiple challenging priorities and driving projects to completion
  • Comfortable with on-ground work and getting hands dirty
    • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law

    Catalyst

    Bangalore

      We are all about building products that make this world fun and a more convenient place to live in! We @Swiggy dream of changing the Way India Eats and now the way India consumes convenience ! :) Being a hyper local food delivery business means capturing the needs of not one, but three customers - the end consumers, the restaurants and the delivery executives.

    Swiggy labs is a self-contained extension of the Swiggy org to drive experiments and achieve PMFs for potential new business lines and thereby creating a pipeline of the next big bets for the organization.

      At any given point, Labs team will be working on multiple business MVPs and unlocking the future via product & engineering, R&D & experimentation with an end goal of driving discontinuous growth in customer experience, top line or bottom line.

    You will be working on building new offerings on Swiggy to drive growth for Swiggy’s food marketplace business. You will be responsible for innovating and finding product market fit for new offerings for Indian consumer’s food consumption space. You will be responsible for building a deep understanding of consumer needs and occasions and using your creativity to build new offerings and solutions.

      He /She will combine creative thinking, entrepreneurial spirit, command of analytical methods, and understanding of food consumption patterns to:

      • Plan, structure and execute strategic initiatives by gathering and synthesizing relevant data, leading analyses and presenting final recommendations that will drive short- and long-term growth.
      • Evaluate new business opportunities by modelling performance reflecting plausible scenarios or illustrating the limits of tolerable risks. These opportunities will include new business models and initiatives.
      • Evaluate the performance of the newly established business operations and recommend strategies and tactics to achieve business goals. Work with individual functions in defining short-term and long-term priorities.
      • Work cross functionally with internal functional teams for a specified duration on strategic initiatives
      • Work across teams to pull together strategic projects from high level vision through execution plans and manage the same. Identify and execute on business-critical cross-functional projects collaborating across multiple stakeholders
      • Bachelor’s degree in Engineering, Mathematics, Statistics or related technical degree
      • MBA or Equivalent degree from a top tier college is a good to have
      • Relevant experience (i.e. ex-entrepreneur, high-growth startup experience, management/strategic consulting etc.) and a demonstrated record of accomplishment
      • Experience in eCommerce, digital media, retail, and customer experience businesses is preferred but not mandatory
      • Advanced business and financial modelling skills
      • The ability to work independently and with cross-functional teams
      • Experience in eCommerce, digital media, retail, and customer experience businesses.
      • Experience handling multiple challenging priorities and driving projects to timely completion.
      • Highly experienced at structuring ambiguous problems, leading analytical work streams, applying sound business discernment
      • Comfortable with on-ground work and getting hands dirty
      • Communication and presentation skills to effectively deliver complex, data-driven insights to senior business leaders.
      • Proven experience of working with multiple stakeholders to drive projects to execution by building consensus. Strong strategic and creative thinking

    Business Research Fellow

    Bangalore

    Location: Bangalore | Karnataka

    Years of Experience: 0-2 yrs

      The Sensing team at Swiggy is about We’re looking for right + left brain unit at Swiggy Marketplace Labs team, a self-contained extension of the Swiggy org to drive experiments & find product market fit for new experiences thereby driving growth in customer experience, top line or bottom line. With a plethora of opportunities to explore, there is a need to scope bets with significant market opportunity (strong consumer proposition and a large market) and develop a clear understanding of the target audience, ecosystem and the challenges to be addressed to unlock business value

    The Sensing team at Swiggy Labs will look at identifying key opportunity areas for Swiggy, generating high quality ideas, and in-depth consumer research to validate these ideas. Sensing will look at understanding and researching domestic and international food delivery and adjacent markets for insights and inspiration to help with these objectives. The Business research fellow at Swiggy is responsible for facilitating and supporting the Sensing team’s objectives.

    • Help set up qualitative and quantitative research sessions with users to help identify opportunities for Swiggy
    • Gather and analyse data about food-related sectors globally through various means.
    • Support the Sensing team with community and industry outreach - to get strategic product and user insights
    • Synthesise data and present findings to senior stakeholders
    • Bachelor’s in an engineering / business degree from a tier 1 college
    • A strong desire for creative problem-solving with a positive attitude
    • Experience handling multiple challenging priorities and proactively driving projects to timely completion
    • Comfortable with on-ground work and getting hands dirty

    Get in Touch

    Can't find a listing that's suitable to you? Or want to partner with us on building the future of convenience? Just get in touch with us. We'll get back to you as soon as something suitable comes up or when the right opportunity arises.

    Get in Touch

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